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Privacy Policy

1. Information We Collect

We collect personal identifiers (name, email, phone) and protected health information (speech recordings, assessment data) under HIPAA regulations. Data is collected only with explicit consent.

2. Use of Information

Data is used for treatment, payment, and healthcare operations. We anonymize aggregate data for research on accent reduction efficacy.

3. Data Sharing

We do not sell personal data. De-identified information may be shared with third-party speech analytics vendors under Business Associate Agreements.

4. Data Security

All data encrypted at rest (AES-256) and in transit (TLS 1.3). Access limited to authorized personnel via multi-factor authentication.

5. Retention & Deletion

Records retained for 7 years per state medical record laws. Upon request, we delete data within 30 days unless required for legal compliance.

6. Your Rights

Under HIPAA, you may access, amend, or restrict use of your data. Contact our Privacy Officer at [email protected].

7. Policy Updates

This policy is reviewed annually. Changes will be posted on this page with effective date.

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Investing in accent reduction and fluency training carries no financial risk, but results depend on individual effort and consistency. Our programs are designed by certified linguists; however, outcomes vary. We do not guarantee specific career advancements or test scores. Consult our full terms for details.